Shipping Policy

Shipping Policy

Shipping Policy for Genram.Shop

At Genram.Shop, we are committed to delivering your products in a timely manner. Below are the details of our shipping policy:

  1. Shipping Methods
    We offer standard shipping and express shipping options. Shipping costs are calculated at checkout based on your location and the size of your order.
  2. Processing Time
    All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
  3. Shipping Time
    • Standard Shipping: Delivery within 5-7 business days.
    • Express Shipping: Delivery within 2-3 business days.
      Delivery times may vary depending on your location.
  4. Shipping Costs
    Shipping costs are calculated based on the weight of your order and delivery address. Free shipping may be available on orders over a certain value.
  5. Tracking Your Order
    Once your order has shipped, you will receive an email with tracking information to monitor your order’s progress.
  6. International Shipping
    Currently, we only offer domestic shipping within India. International shipping may be available in the future.
  7. Address Accuracy
    Please ensure your shipping address is correct at the time of purchase. We are not responsible for delays or lost packages due to incorrect or incomplete shipping addresses.
  8. Damaged or Lost Items
    If you receive a damaged or incorrect item, please contact us within 48 hours of receiving your order so we can assist you with the return or replacement.
  9. Shipping Restrictions
    Some locations may have restrictions on the types of products that can be shipped. Please check with us if you have any concerns about shipping to your area.